Introduction
Marywhyte Ltd. ("we," "our," "us") is committed to protecting the privacy and security of our clients' ("you," "your") personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and interact with our website.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Contact information (email address, phone number, address)
- Payment details (credit card information, billing address)
- Company name and job title
- Non-Personal Information:
- Browser and device information
- IP address
- Usage data and browsing history on our website
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services:
- Schedule and confirm cleaning appointments
- Process payments and manage billing
- Communicate with you regarding your service requests and feedback
- To Improve Our Services:
- Analyze usage trends and client preferences
- Enhance our website and service offerings
- Develop new services and features
- To Communicate With You:
- Send newsletters, promotional materials, and updates (you can opt-out at any time)
- Respond to your inquiries and customer service requests
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers:
- We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and IT service providers. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements:
- We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal information, subject to legal and contractual restrictions
- Opt-out of receiving marketing communications from us
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Marywhyte Ltd.
0/2 27 Birnie Road, Glasgow, Scotland, G21 3BN
Email: info@marywhyte.co.uk
Phone: +447920611376